ICT SUPPORT SERVICES and SOLUTIONS

focusnetworks offer an full range of education solutions and services. Each solution is tailored to suit the specific needs of a school so that your ICT runs reliably and with minimal fuss.

All of our solutions are supported throughout their lifetime to ensure the solutions we offer are robust.

Additionally our experience with network systems and down to earth approach enables you to best utilise your ICT to assist you in your work.

ICT SUPPORT SERVICES

CONTRACTED & HOURLY SUPPORT – FAULT MANAGEMENT

We can provide tailored support arrangements for all equipment or consultancy on a contract or hourly basis to suit your requirements. All customers have free access to our fault management portal so that you can keep track of current issues. Additionally Remote Server Access, Job Portals, Internet Support software and tools enables us to support you in the fastest and most efficient way.

ONLINE ICT SERVICES

VLE’s – E-LEARNING - PARENTAL REPORTING –E-PORTFOLIOS - SCHOOL WEB SITES

focusnetworks use MOODLE, the worlds leading e-learning solution. With our MOODLE experience we can assist your schools journey through design and implementmentation of a teaching and learning environment that suits you! This may involve VLE design, population, migration etc, or a cost effective and easy to edit web site. We can also provide secure integration of your MIS for parental reporting or any standard Internet services as broadband or email for primary, junior, secondary, academy schools and FE colleges. We encourage open source solutions and partnerships to keep

ICT INFRASTRUCTURE

ICT SUITES – LAPTOP TROLLEYS– WIRELESS – CABLING – VIDEO CONFERENCING

Having experience with school and education software and equipment (such as visualizers, projectors and interactive whiteboards) we can install ICT Suites quickly and efficiently with minimal fuss and notice.

As an alternative to, or to compliment your ICT Suite, our knowledge of netbook and laptop trolleys enable us to provide solutions that will work well.

If you need a complete re-wire, testing, repair or additional cabling we can provide a start to finish service, including fiber optics integration for speed or long distances. If wireless is needed we can accommodate individual points up to comprehensive building coverage.

With video conferencing becoming more prevalent, we have tried and trusted wireless and hardwired video conferencing solutions with 2 way audio at a fraction of the cost of commonly used equipment.

Copier and printer management is something that can often be overlooked on a school network. We can provide cost effective and reliable printing solutions; along with job management to make sure only the correct people print what they need too. We can complement this with secure printing for nominated members of staff for security purposes. 

We understand much of the common school software and are partners with many of the software vendors. This makes sure we will not come unstuck when installing the myriad of software required on a staff's laptop or in your ICT suite.

ICT SECURITY SERVICES

BACKUPS – ENCRYPTION – AUDITING – HEALTH CHECKS

Many schools do not have time or resources to adequately check and maintain a valid data backup system, let alone plan disaster recovery or implement even basic security provisions. Most schools are also not aware that their data may be at risk from loss or leakage. As such we believe that no network is complete without a comprehensive security backbone. We have simple, practical cost effective solutions that will help your network achieve an A* for security.

One such service is our Network Health Check, which can identify and diagnose most faults or configuration problems on your ICT System and offer problem and remedial work in a "laymans terms" report. We can also provide systems documentation for auditing purposes or to help your ICT Co-ordination manage your networks.